Wednesday, March 15, 2006

US Robotics Uses Skype for Client Support

US Robotics has embraced Skype on a few levels, it is refreshing to see leaders in Consumer Electronic manufacturing embracing the Skype phenomena. Earlier this week they released the USR9620 @ Cebit in Hanover Germany - an ATA device that allows analog telephones to use Skype like a regular phone, following others such as VoSky, VoIPVoice and Multi-link whom have competing products, USRobitics has shown an commitment to developing Skype hardware for the growing userbase internationally.

In addtion to the release of the 9620, USRobotics is now accepting calls via Skype to there main support line - as shown on their main support page - link - . I would be very interested in the numbers of people they receive calls from via Skype, it really represents how pervasive SKype is becoming in business, anyone can simply click to call from a web page, to receive support on Skype solutions and all of there other product lines as well.

Kudo's to USR, very forward thinking.

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